Terms and Conditions

Minimum Stay over Weekends

  • 2 nights.

Cancellation Policy

  • Cancellations made within 3 months of the scheduled arrival date will be refunded 90% of the deposit amount.
  • Cancellations made within 1 month of the scheduled arrival date will be refunded 60% of the deposit amount.
  • Cancellations made within 2 weeks of the scheduled arrival date will be refunded 30% of the deposit amount.
  • Cancellations made within 1 week of the scheduled arrival date will be refunded 0% of the total amount.

Pet-Friendly Policy

  • We understand how great it is when you can bring your pet along on holiday and they are most welcome at West Coast Luxury Tents.
  • PLEASE NOTE that a rate of R50 per pet per day is charged and payable upon arrival.
  • Maximum 2 pets per tent.
  • Please ensure to give us PRIOR NOTIFICATION should you plan on bringing your pet/s along.
  • Please dispose of (or dig in) your dog faeces on the premises.
  • Bring all the SUPPLIES you need to look after your pet during your stay, including your pet’s own bed, blanket, towels, food, bowls, toys and any other essentials, such as medication.
  • Do not leave your doggie unattended in the tent.
  • Pets are not allowed on the furniture and beds.
  • Pets must be worm, tick and flea free.
  • Pets are brought to West Coast Luxury Tents at your own risk.
  • Danger or losses caused by pets will be the responsibility of their owners.

Smoking Policy

  • Smoking is strictly prohibited in all our tents / units.
  • NO cigarette smoking, “hubbly bubblies”, e-cigarettes or vaping are allowed inside accommodation.
  • Please make use of the patio areas should you wish to smoke.

Competition Rules

  • Bookings essential, Voucher number must be mentioned at time of booking.
  • Competitions refer to midweek stays only unless specifically otherwise stated and subject to availability.
  • Any alterations / misuse / abuse or fraudulent use of a Voucher will render the voucher invalid.
  • Voucher cannot be exchanged for cash.
  • Voucher cannot be transferred to any other party.
  • Voucher cannot be combined with other promotions / discounts / specials.
  • Voucher redemption acknowledges acceptance of all terms and conditions.
  • We reserve the right to vary these terms & conditions.

Indemnity 

  • All activities carried out on the premises are entirely at own risk.
  • No owner or employee of West Coast Luxury Tents / Fork West Holiday Apartments will be held liable or legally responsible for any injury to person/s, loss of or damage to property of persons entering and/or staying at our properties.
  • ALL information sent to us is treated with the utmost confidentiality. We will not use any information provided by you for any other purpose other than record keeping.
  • As a guest of West Coast Luxury Tents / Fork West Holiday Apartments, guests agree to abide by all the above terms and conditions and, if applicable, to communicate these terms and conditions to all other members of their group.